These Terms of Use (“Terms”) govern your access to and use of unionglassus.com, including its pages, forms, content, communications, and related services.

The website is owned and operated by:

Union Glass Solutions LLC
801 Jupiter Rd, Suite 100
Plano, TX 75074
Office: (682) 990-3373
Main: (214) 952-7900
Email: [email protected]

By accessing or using this website, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the website.

1. Website Purpose

This website provides information about Union Glass Solutions and its architectural glass, glazing, aluminum, fabrication, material supply, field measurement, installation, project coordination, and related services.

The website’s content is provided for general informational purposes. It does not constitute a final proposal, engineering determination, product specification, project warranty, or binding agreement.

2. Eligibility

You must be at least 18 years old and legally capable of entering into an agreement to use this website, submit a project, or enroll in our SMS messaging program.

By submitting information on behalf of a company or another person, you represent that you are authorized to do so.

3. Project and Quote Requests

You may use our website to request a project quote, submit plans or photographs, or ask for additional information.

Submitting a form does not:

Guarantee that we will accept the project

Establish a contractor-client relationship

Reserve materials or installation dates

Constitute a final price or project proposal

Guarantee the suitability or availability of a particular system

Create a binding agreement between you and Union Glass Solutions

Quotes, proposals, recommendations, and schedules may depend on field measurements, drawings, specifications, engineering requirements, site conditions, building-code requirements, material availability, installation conditions, and other project-specific information.

A project becomes binding only after the parties approve a separate written agreement or proposal describing the applicable scope, price, payment terms, schedule, exclusions, warranties, and other project terms.

4. Information and Materials You Submit

You agree to provide accurate, current, and complete information.

You are responsible for reviewing and confirming the accuracy of any:

Contact information

Project addresses

Dimensions and measurements

Drawings and specifications

Photographs

Project descriptions

Requested products or services

Timelines

Site-condition information

You represent that you own or have permission to provide any plans, photographs, drawings, specifications, or other materials submitted through the website.

You grant Union Glass Solutions permission to review, store, reproduce, and share submitted materials with authorized service providers, fabricators, manufacturers, installers, subcontractors, consultants, and other project participants when reasonably necessary to evaluate or perform the requested project.

5. Product and Project Information

Images, descriptions, colors, finishes, renderings, configurations, dimensions, availability, and technical information presented on the website are illustrative and may differ from final products or completed projects.

Product performance, certifications, code compliance, warranties, and testing standards depend on the specific product, system, configuration, supporting documentation, and installation method.

No certification, performance representation, warranty, or compliance statement applies to every product or service offered by Union Glass Solutions unless expressly stated in an applicable written project agreement or product document.

6. SMS/MMS Messaging Terms

Program Name

Union Glass Solutions SMS Program

Program Description

Union Glass Solutions may send promotional and informational SMS/MMS messages to individuals who have provided the required consent.

Messages may include:

Quote and consultation opportunities

Architectural glass and glazing service information

Project follow-ups

Product and capability announcements

Seasonal promotions

Special offers and discounts

Appointment or measurement reminders

Project scheduling updates

Delivery or installation information

Customer-support communications

Promotional SMS Consent

When you voluntarily select an SMS marketing consent checkbox and submit the associated form, you authorize Union Glass Solutions to send promotional SMS/MMS messages to the mobile telephone number you provide.

Messages may be sent using an automatic telephone dialing system, prerecorded technology, or other automated technology.

Your consent to receive promotional SMS/MMS messages is not a condition of purchasing goods or services.

The promotional SMS consent checkbox must be optional, separate, and unchecked by default. If you do not select the checkbox, your telephone number must not be enrolled in promotional SMS marketing.

Providing a telephone number for a project inquiry does not, by itself, constitute consent to receive recurring promotional messages.

Message Frequency

Message frequency varies. You may receive approximately once every two weeks

Additional non-promotional messages may be sent when reasonably necessary to respond to your inquiry, provide requested information, or communicate about a requested or active project.

Message and Data Rates

Message and data rates may apply according to your wireless carrier and mobile service plan.

Opting Out

You may cancel promotional SMS/MMS messages at any time by replying STOP to any message.

We may send one final non-promotional message confirming that your opt-out request has been processed. After that confirmation, you will not receive additional promotional SMS/MMS messages unless you provide new consent.

We will also honor other reasonable requests to revoke consent when required by applicable law.

Opting out of promotional messages does not prevent us from responding to a new request you initiate or sending necessary non-promotional communications about an active transaction or project.

Help and Support

Reply HELP for messaging assistance.

You may also contact:

Union Glass Solutions LLC
Office: (682) 990-3373
Email: [email protected]

Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages. Message delivery is subject to your device, mobile carrier, network availability, and messaging service providers.

Mobile Privacy

Mobile telephone numbers, mobile opt-in information, and SMS consent records will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may disclose information to telecommunications carriers, messaging platforms, CRM providers, hosting providers, and technical service providers solely as necessary to operate and support our messaging program.

These providers may process information only on our behalf and may not use mobile opt-in information for their own marketing.

For additional information, review our Privacy Policy.

Consent Records

To document SMS consent and communication preferences, Union Glass Solutions may retain:

The telephone number submitted

Whether the SMS consent checkbox was selected

The date and time of submission

The source page or form

The exact consent wording and version displayed

The associated submission or contact identifier

Relevant technical information associated with the submission

Subsequent opt-out requests and their dates

Individuals who leave the SMS consent checkbox unchecked must not be added to a promotional SMS marketing list or workflow.

Program Changes

Union Glass Solutions may modify, suspend, or discontinue its SMS program at any time. Discontinuing or modifying the program does not cancel or override previously received opt-out requests.

7. Email Communications

If you subscribe to marketing emails, you may unsubscribe using the link included in applicable messages or by contacting [email protected]

Even after you unsubscribe from marketing emails, we may continue sending non-promotional communications concerning:

An active or requested project

A quote or proposal

Customer service

Appointments

Transactions

Safety information

Legal notices

8. Intellectual Property

The website and its original text, designs, graphics, logos, photographs, videos, layouts, and other materials are owned by or licensed to Union Glass Solutions and are protected by applicable intellectual-property laws.

You may view and use the website for personal use or legitimate evaluation of our services.

Without prior written permission, you may not:

Copy or republish website content

Modify or distribute website materials

Use website images for commercial purposes

Sell or license website content

Scrape or systematically extract website data

Remove copyright, trademark, or ownership notices

Use our name or branding in a misleading manner

9. Acceptable Use

You may not:

Use the website for unlawful, fraudulent, or harmful purposes

Submit false or misleading information

Upload malicious code, viruses, or harmful files

Attempt to gain unauthorized access to systems or accounts

Interfere with website functionality or security

Impersonate another person or organization

Infringe another party’s intellectual-property or privacy rights

Use automated systems to overload or improperly scrape the website

Use the website to send spam or unauthorized marketing

We may restrict access when we reasonably believe these Terms have been violated.

10. Third-Party Services and Links

The website may use or link to independent services such as:

Mapping services

Scheduling platforms

Social-media websites

Payment providers

Analytics services

CRM platforms

File-storage services

Messaging providers

Union Glass Solutions does not control and is not responsible for the content, availability, security, or privacy practices of independent third parties. Your use of third-party services may be governed by separate terms and policies.

11. No Professional Advice

Website content does not constitute architectural, engineering, legal, safety, building-code, or other professional advice.

Project-specific decisions should be based on applicable plans, field measurements, site conditions, manufacturer documentation, engineering requirements, codes, permits, and consultation with qualified professionals.

12. Disclaimer of Warranties

To the fullest extent permitted by law, this website is provided on an “as is” and “as available” basis.

Union Glass Solutions does not guarantee that the website will always be available, uninterrupted, secure, accurate, current, or free from errors or harmful components.

Any project-specific warranties are governed exclusively by the applicable signed proposal, contract, manufacturer documentation, or written warranty.

Some jurisdictions do not permit certain warranty exclusions, so portions of this section may not apply to you.

13. Limitation of Liability

To the fullest extent permitted by law, Union Glass Solutions and its owners, employees, agents, contractors, and representatives will not be liable for indirect, incidental, consequential, exemplary, special, or punitive damages resulting from:

Your use of or inability to use the website

Reliance on website content

Unauthorized access to submitted information

Third-party services or websites

Website interruptions or technical errors

Nothing in these Terms excludes liability that cannot legally be excluded.

14. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Union Glass Solutions and its owners, employees, agents, contractors, and representatives from claims, losses, damages, liabilities, and expenses arising from:

Your misuse of the website

Your violation of these Terms

Information or materials you submit

Your infringement of another party’s rights

Unlawful conduct associated with your use of the website

15. Privacy

Our collection and use of personal information are described in the Union Glass Solutions Privacy Policy.

The Privacy Policy should be linked anywhere personal information or SMS consent is collected.

16. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law principles.

Any dispute that cannot be resolved informally will be brought in a court of competent jurisdiction serving Collin County, Texas, unless applicable law requires otherwise.

17. Changes to These Terms

We may revise these Terms periodically. Updated Terms will be posted on this page with a revised “Last Updated” date.

Continued use of the website after an update constitutes acceptance of the revised Terms.

Changes to these Terms will not override a previous SMS opt-out request or automatically create new marketing consent.

18. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will remain effective to the fullest extent permitted by law.

19. Entire Agreement

These Terms and the Privacy Policy govern your use of the website.

Separate signed proposals, project contracts, warranties, or other written agreements govern purchased products and services. If a separate signed agreement conflicts with these general website Terms, the signed agreement will control for that project.

20. Contact Us

Questions about these Terms may be directed to:

Union Glass Solutions LLC
801 Jupiter Rd, Suite 100
Plano, TX 75074
Office: (682) 990-3373
Main: (214) 952-7900
Email: [email protected]
Website: www.unionglassus.com